East Renfrewshire Citizens' Panel

Closes 1 Sep 2020

Opened 1 Sep 1998


The East Renfrewshire Citizens' panel is a group of approximately 1,200 local people that broadly represent the local population, based on census data on area of residence, age, gender, ethnicity and tenure. Panel members provide their views on major issues that affect East Renfrewshire.

Why We Are Consulting

The Panel is a really useful way for the Council to hear people's views, and your feedback helps us make sure that we continue to improve our services and meet the needs and expectations of our residents. Our Citizens' Panel Feedback Newsletter lets you know what we are doing to respond to these views. This, the full report on the most recent 21st Citizens' Panel survey, and the findings of our most recent surveys, can be downloaded from the documents section of this page. However, if you would like further details please contact us.

We use an external panel contractor to ensure the confidentiality of the database and survey responses and that reporting of results is completely objective. 

Give Us Your Views

The panel has been running successfully since 1998 and we have conducted 21surveys to date.

The results from the panel have helped shaped some of the Council's major policies including the Corporate Statement and the Single Outcome Agreement (SOA).  The panel results also help us monitor satisfaction with the services we provide and identify those services that we need to improve.

You can apply to become a member of Citizens' panel by clicking the link provided below, you can also phone our panel contractors directly on freephone 0800 027 2245 or email ERCP@craigforth.co.uk.


  • All Areas


  • All service users


  • Community Planning
  • Policy & Improvement