Money Advice and Rights Team Satisfaction Survey Apr 18 to July 18

Closed 3 Aug 2018

Opened 6 Jul 2018

Results expected 30 Sep 2018

Feedback expected 1 Oct 2018


The Money Advice and Rights Team strive to deliver excellent customer service. We want to ensure that we are offering you a service that you need, want, and would recommend to others.

Why we are consulting

As a valued customer of the Money Advice and Rights Team, we are keen to find out your opinions of the service to help us make improvements for future customers. We would be extremely grateful if you could complete the following survey. It should take you no longer than 5 minutes to fill out and any answers that you give will be treated in the strictest confidence, be anonymous and used for statistical analysis only. 

What happens next

The survey results will be collated and analysed. The team manager will then use the results to make relevant changes to improve the quality of service provided. The results will also formulate our forward planning and will help focus our internal training to best meet the needs of our customers.


  • All Areas


  • Residents of East Renfrewshire


  • Equalities
  • Policy & Improvement