Business Engagement Survey Sept14

Closed 22 Nov 2014

Opened 22 Oct 2014


The Economic Development team within East Renfrewshire Council is committed to providing the best customer experience for our local business owners.

This consultation will measure satisfaction levels following an interaction with a member of our Economic Development team.

Why your views matter

The purpose of this consultation is to measure satisfaction levels in order to improve the service that we provide to our local business community.  The consultation will be sent out monthly to the businesses that our Economic Development Officers have engaged with in the previous four weeks.



What happens next

We will use this feedback to compare performance month by month and to publish an annual report to demonstrate how well we are doing, identify trends, and make the necessary improvements to ensure our local businesses are having the best experience possible.  This data will also feed into our Service Improvement reports (HGIOS, SOA etc).


  • All Areas


  • Local Businesses


  • Economic Development