Gas Services Customer Satisfaction Survey

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Closes 1 Apr 2019

Introduction

1. What is your name?

2. What is your email address?

If you enter your email address then you will automatically receive an acknowledgement email when you submit your response.

3. What is your address?

4. Please indicate the work you had carried out

5. Overall was the work completed to your satisfaction?

6. Did our contractor make, and keep an appointment with you?

7. Did our contractor arrive on time?

8. Did our contractor complete the work in the expected time

9. Did engineer show ID card?

10. Did the engineer work in a clean and tidy manner?

11. Were engineers polite and courteous?

12. Did the engineer explain the work carried out?

13. Overall how would you rate the service you have received?

14. Any comments or feedback?

15. Are you happy we contact you if you are dissatisfied with the service you received?