New Tenant Visit Survey

Page 1 of 3

Closes 1 Apr 2019

Introduction

1. What is your name?

2. What is your email address?

If you enter your email address then you will automatically receive an acknowledgement email when you submit your response.

3. What is your address?

4. Was the accompanied viewing with our Housing Officer of the property to your satisfaction?

5. Were all issues recorded at the time of the viewing?

6. Any remaining issues we need to deal with?

7. Did you receive all the paperwork when you signed up for the property? new tenants pack, sign up pack etc?

8. Was the purpose of the new tenant visit explained to you?

9. Did we follow up any concerns you raised promptly?

10. Was the new tenant Visit of use to you?

11. Overall how satisfied are you with the new tenant visit you received?

12. Overall how satisfied are you with the property you were allocated?

13. Prior to taking up this tenancy did you make a homeless application?

14. How satisfied were you with the way the Council handled your homeless application?