Repairs survey 22/23

1. What is your name?

Name

2. What is your email address?

If you enter your email address then you will automatically receive an acknowledgement email when you submit your response.

Email

3. What is your address?

Organisation

4. What was the repair you had carried out? For example plumbing work, electrical repair, plaster work, roof repair etc

Type of repair

5. How easy was it for you to report the repair?

Very easy Fairly easy Neither easy nor difficult Fairly difficult Very difficult

Comments

6. Did we complete the repair in the timescales you expected?

Yes No

Comments

7. Did our repairs staff clean up after the repair was complete?

Yes No

Comments

8. Was the repair completed first time? If not did we return when we said we would?

Yes No

Comments

9. Thinking about the repair overall how satisfied would you say you were with the repairs service you received?

Very satisfied Fairly Satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied

Any other comments you would like to make?

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