Services to Homeowners

Closed 30 Nov 2013

Opened 16 Sep 2013

Results expected 31 Jan 2014

Feedback expected 31 Jan 2014


A feedback questionnaire designed to hear the views of homeowners who will be affected by the Property Factors (Scotland) Act 2011. A chance for homeowners to make initial comments on the development of a factoring service from the council.  

Why We Are Consulting

The introduction of the Property Factors (Scotland) Act 2011 and its Code of Conduct creates significant responsibilities for the service which will have an impact on administrative resources.

As well as improving and extending the current service the council may have to introduce a factoring/ management fee in the future and would like to find out what the affected homeowners think about this. The council want homeowners to be involved in contributing to the development of the factoring service.  


  • All Areas


  • East Renfrewshire homeowners within mixed tenure blocks


  • Housing